Privacy Policy
1. Information We Collect
We collect information that identifies or relates to you ("Personal Information"), including:
Contact Details: Name, email address, phone number, and physical address for service estimates and scheduling.
Service Information: Details about your property, roofing needs, and photos of your roof submitted via our contact forms.
Automatic Data: IP addresses, browser types, and usage patterns collected through cookies and tracking technologies to improve site performance.
Sensitive Data: We do not intentionally collect sensitive data (e.g., social security numbers or precise geolocation) unless necessary for high-risk credit-based financing, for which we obtain explicit consent.
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2. How We Use Your Information
We use your data for the following business purposes:
Providing roofing inspections, estimates, and repair services.
Communicating with you regarding your service requests or promotional offers (with your consent).
Processing payments through secure, third-party processors.
Improving our website experience and defending against fraudulent activity.
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3. Data Sharing and Disclosure
We do not sell your personal information to third parties. We share data only with:
Service Providers: Contractors, payment processors, and IT vendors who assist in our operations under strict confidentiality agreements.
Legal Requirements: Authorities, if required to comply with a subpoena, court order, or other legal obligations.
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4. Cookies and Tracking Signals
Our website uses cookies to personalize your experience.
Universal Opt-Out: As of January 1, 2026, we honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, our site will automatically treat it as a valid request to opt-out of data sharing.
You can manage cookie preferences through our [Cookie Settings Interface] or your browser settings.
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5. Your Privacy Rights (CCPA, GDPR, and State Laws)
Depending on your location, you may have the following rights:
Right to Know/Access: Request a report of the data we have collected about you since January 1, 2022.
Right to Correct: Request that we fix inaccurate personal information.
Right to Delete: Request the removal of your personal data, subject to certain legal exceptions (such as maintaining records for active warranties).
Right to Opt-Out: Opt-out of targeted advertising or the "sale" of data.
To exercise these rights, please contact us at privacy@thelyonscompany.us or call us at [502-558-9152].
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6. Data Security and Retention
We implement industry-standard encryption and physical safeguards to protect your data. We retain your information only as long as necessary to fulfill service warranties or comply with legal and tax obligations.
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7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.